tag:blogger.com,1999:blog-2487945587083638331.post6204344240690109486..comments2023-10-10T04:20:19.314-05:00Comments on Mrs. Blandings: Del Toro ShoesMrs. Blandingshttp://www.blogger.com/profile/16347927058318098383noreply@blogger.comBlogger19125tag:blogger.com,1999:blog-2487945587083638331.post-70155889658992551392011-03-05T06:13:43.879-06:002011-03-05T06:13:43.879-06:00i have open orders from april 2010 that have not b...i have open orders from april 2010 that have not been filled.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2487945587083638331.post-51556158617882622752010-09-30T14:05:09.792-05:002010-09-30T14:05:09.792-05:00I ordered in May and have not received the shoes.
...I ordered in May and have not received the shoes.<br />Not sure what to do?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2487945587083638331.post-47861408911965488892010-06-26T10:07:53.884-05:002010-06-26T10:07:53.884-05:00thank you everyone for allowing us the opportunity...thank you everyone for allowing us the opportunity to make things right.<br /><br />for any requests please free to call me. <br /><br />i am back from out of the country and willing to assist in everyones needs...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2487945587083638331.post-48525244503748757602010-06-24T19:18:12.617-05:002010-06-24T19:18:12.617-05:00Thank you for providing this source, and your expe...Thank you for providing this source, and your experience with them. I'm still wearing 15 year old Stubb shoes but they've moved out of my price range some time ago and I've been looking for a close replacement. I'm willing to try this company after checking out their site and will keep in mind the point you made about sizing. It's important for any company, especially a new one, to acknowledge an error on their part and to remedy it. It does not mean the company has to provide anything beyond what was originally ordered, which I think you made quite clear in your original post was not your intention.<br />A. DennisAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-2487945587083638331.post-67105172910846508482010-06-24T10:27:49.122-05:002010-06-24T10:27:49.122-05:00I'm happy for you that your 'shoe' sto...I'm happy for you that your 'shoe' story has a happy ending. What an ingenious way to get your point across to Del Toro that they had not handled your customer service issue properly. Now they have been able to right a wrong. Blogging about this situation was a wonderful grassroots approach. All companies, big or small, need to be reminded on occassion that the object is a satisfied customer.NR Designshttp://Nancynoreply@blogger.comtag:blogger.com,1999:blog-2487945587083638331.post-33414747069444678692010-06-24T10:02:43.607-05:002010-06-24T10:02:43.607-05:00Laura - I knew someone would see it this way. The...Laura - I knew someone would see it this way. They did not request the pulling of the post, the discount or the post with a more positive tone. They only offered and explanation and to fulfill the original order. I'd be happy to forward you the emails in order to reassure you that these gentlemen did not seek to "build their business" through my blog. I really do like their product - I planned to promote it from the start. And, I think this is important, I did not receive anything for free. I paid for these shoes in full.Mrs. Blandingshttps://www.blogger.com/profile/06402207636108999627noreply@blogger.comtag:blogger.com,1999:blog-2487945587083638331.post-39355369907122069722010-06-24T08:49:18.643-05:002010-06-24T08:49:18.643-05:00The power of the press triumphs. Good for you. T...The power of the press triumphs. Good for you. Three cheers that you took to the ewaves to get what you should have had from the beginning. I'm 100% in support of you stand. AnnAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-2487945587083638331.post-55087411229090827282010-06-24T08:32:09.079-05:002010-06-24T08:32:09.079-05:00If I suspect when learning the shoe company was th...If I suspect when learning the shoe company was the dream of young men not that much older than the oldest B boy the heart did melt and grace and kindness took over. I had hoped for a happy ending and it sounds like everything for that is in play. You taught these young entrepreneurs a PR lesson that couldn't be taught in school: putting one's best foot forward is often the best solution. Looking forward to seeing that snazzy monogram dance on your feet. Kudos to Del Toro for being of the bull, not full of it!home before darkhttps://www.blogger.com/profile/13272062955786414729noreply@blogger.comtag:blogger.com,1999:blog-2487945587083638331.post-12239360138782870272010-06-24T07:24:31.547-05:002010-06-24T07:24:31.547-05:00Yay! I always love a happy ending!Yay! I always love a happy ending!lindahttps://www.blogger.com/profile/05058867044295058233noreply@blogger.comtag:blogger.com,1999:blog-2487945587083638331.post-91173054537411284812010-06-24T07:09:43.061-05:002010-06-24T07:09:43.061-05:00I have unsubscribed to your blog. What you did had...I have unsubscribed to your blog. What you did had nothing to do with class. You didn't get decent service and you used your power and influence to your advantage. Well played, but then when the company saw fit to build their business via your blog and give you wonderful customer service you dumped the unkind but accurate posting and decided that they were worthy after all. A soul for a sole (or two). Free? Seems like a huge price to me. Integrity seems to be missing in this equation and therefore I am done reading your blog.Lauranoreply@blogger.comtag:blogger.com,1999:blog-2487945587083638331.post-40117450596386252912010-06-23T20:50:41.128-05:002010-06-23T20:50:41.128-05:00Mrs. B. You are grace personified. And hopefully t...Mrs. B. You are grace personified. And hopefully they will learn that pretty is as pretty does.Mary Kay Andrewshttps://www.blogger.com/profile/16929282136211588715noreply@blogger.comtag:blogger.com,1999:blog-2487945587083638331.post-86266658793326009472010-06-23T18:34:33.180-05:002010-06-23T18:34:33.180-05:00you are one classy lady. but then, we always knew ...you are one classy lady. but then, we always knew that.A Perfect Grayhttps://www.blogger.com/profile/03022160717740694132noreply@blogger.comtag:blogger.com,1999:blog-2487945587083638331.post-5489625542034012502010-06-23T16:42:51.539-05:002010-06-23T16:42:51.539-05:00This is the only type of shoe I can wear so I was ...This is the only type of shoe I can wear so I was so happy to see this notice. I called their number and received a return call in less than five minutes. He told me he was overseas and was reordering new women's sizes. By the way, I live just around the corner from you and had meant to contact you after your Charleston Place post. My family and visited there over ten years ago. We had tea with Quentin Bell and a tour of the house and gardens. It was all quite fragile. I cannot imagine how it was ever opened to the public. We were lucky because at that time there was a KC connection. If you are interested I'll tell you more and show you my haul. (A small haul but it is special.)jgrigsonhttps://www.blogger.com/profile/14058344203127920033noreply@blogger.comtag:blogger.com,1999:blog-2487945587083638331.post-29408392122325765502010-06-23T15:54:35.368-05:002010-06-23T15:54:35.368-05:00I appreciate that you are offering a second chance...I appreciate that you are offering a second chance, very gracious.Town and Country Househttps://www.blogger.com/profile/00842299632895569707noreply@blogger.comtag:blogger.com,1999:blog-2487945587083638331.post-31858078691397600302010-06-23T15:32:46.342-05:002010-06-23T15:32:46.342-05:00I came looking for the post that I got in my email...I came looking for the post that I got in my email this morning to comment on, but glad to see it has been resolved.Laura Casey Interiorshttp://www.lauracaseyinteriors.comnoreply@blogger.comtag:blogger.com,1999:blog-2487945587083638331.post-30119971819201771162010-06-23T14:36:19.982-05:002010-06-23T14:36:19.982-05:00I love a happy ending. And shoes.I love a happy ending. And shoes.Davidhttps://www.blogger.com/profile/18003316530755458623noreply@blogger.comtag:blogger.com,1999:blog-2487945587083638331.post-56277256273153870672010-06-23T13:39:02.506-05:002010-06-23T13:39:02.506-05:00Anon - I understand your reservations. The respon...Anon - I understand your reservations. The response was detailed and heartfelt. I was convinced that they are trying to do their best and are a start up in both business and life. Along that vein, I didn't think that the original post needed to stand.Mrs. Blandingshttps://www.blogger.com/profile/06402207636108999627noreply@blogger.comtag:blogger.com,1999:blog-2487945587083638331.post-32054277302321340222010-06-23T13:31:26.185-05:002010-06-23T13:31:26.185-05:00OMG. The power of the blogosphere!OMG. The power of the blogosphere!jessicahttp://www.poshpagoda.blogspot.comnoreply@blogger.comtag:blogger.com,1999:blog-2487945587083638331.post-2797005515250194032010-06-23T13:19:41.086-05:002010-06-23T13:19:41.086-05:00I'm glad they came around once you posted abou...I'm glad they came around once you posted about the problems. But I wish you had not taken down the original post. I still wouldn't buy from them, as I don't have a high-traffic blog to use as leverage.Anonymousnoreply@blogger.com